.... Confident – the leader’s response in the dark of the early morning sends a signal to every single person in the organization –whether you believe it or not. Calm leaders are infectious, and so are worrisome ones.*** Teach yourself to be calm. In the movies we often see leaders of various stripes engaging in high drama, even yelling and grabbing people. It makes for good theater. It also makes for lousy leadership. When things get bad, good leaders are calm, quiet and considered.****